22 January 2025 In today’s competitive business environment, customer care goes beyond answering inquiries and solving complaints. Customer centricity is a strategic approach that places the customer at the centre of every business decision, interaction, and service offering. It’s about…

22 January 2025 Malta has unveiled its new Labour Migration Policy, setting out reforms aimed at addressing workforce challenges while ensuring fair and sustainable employment practices. The policy is now open to public consultation for two months, with the government…